Understanding the challenge
BC Dental Association required improvements to their online member & public portal and digital communication strategy. Their existing system limited their ability to effectively engage and communicate with members, impacting overall member satisfaction and accessibility.
Our approach
Twelverays delivered a tailored digital solution to significantly enhance the association's member experience. We provided strategic support for improving member data management, streamlined online communications, and ensured continuous optimization of their digital presence.
Key elements of our solution included:
- Enhanced member data integration for improved digital experiences
- Strategic website optimizations to maintain and improve online visibility
- Improved usability and accessibility for members
- Ongoing analytics and performance monitoring
Outcome
BC Dental Association experienced a notable improvement in online member engagement. The implemented digital solutions enhanced the portal experience for members, significantly improving ease-of-use and accessibility. Internally, their administrative team benefited from streamlined backend processes, greater operational efficiency, and improved data management, enabling them to better support their members.
