Do you offer Salesforce support after go-live?

Yes, we offer monthly support retainers and training to help your team stay productive.

Can you integrate Salesforce with other systems?

Absolutely. We frequently integrate Salesforce with accounting software, CRMs, email tools, and more.

Salesforce

透過 Salesforce 銷售與服務雲端，全面提升業務與客服效能

透過靈活且可擴充的 Salesforce 解決方案，有效提升營收與客戶滿意度。

諮詢 Salesforce Einstein 專家

與 Twelverays 合作

最佳化 Salesforce 系統，有效擴展銷售規模並提升客服效能。

我們具備 Salesforce 銷售與服務雲端豐富的專業經驗，能量身打造並導入客製化 CRM 解決方案，協助企業有效提升營運效率、提高營收，並改善整體客戶體驗。

我們的策略聚焦於自動化流程、AI 驅動的數據洞察，以及精準優化的工作流程，協助您的銷售與客服團隊發揮最佳績效。

立即聯絡我們

他們擅長將我們的需求轉化為明確的任務，並對我們的業務深入了解。」

謝麗爾·達靈頓

義工經理

我們的方法論

最佳化 Salesforce，創造最大業務成效。

我們採用完整且系統化的方法，協助您優化 CRM 流程，確保您的銷售與客服團隊能有效提升效率與成效。

首先，我們會深入評估您現有的 CRM 系統，找出流程中的低效環節與自動化機會，並依據分析結果量身打造專屬的工作流程、系統整合及報表策略。

導入完成後，我們將持續進行測試與優化，並提供團隊培訓，確保系統能長期運作並帶來實際成效。
與 Twelverays 合作，讓您的企業透過可擴充的 CRM 解決方案，持續實現業務成長。

立即聯絡我們

我們的核心原則

最大化營運效率與客戶互動品質

我們透過優化 Salesforce 銷售與服務雲端，提升客戶互動品質、自動化工作流程，創造可衡量的營收成長。

35%+

透過 CRM 自動化優化，有效提升銷售團隊生產力

以數據為基礎的 CRM 優化策略

透過 AI 驅動的洞察分析與流程自動化，我們協助您優化 Salesforce 平台，縮短銷售週期，提升客服品質，並有效提高客戶留存率。

有效縮短回覆時間，提升案件解決率

Where we make a difference

We have deep expertise across industries that demand excellence.

專業服務

Optimizing operations and increasing client acquisition through tailored strategies for professional service firms.

政府與非營利組織

Empowering government and nonprofit organizations with strategic solutions to drive impact and operational efficiency.

電子商務

Boosting online sales and maximizing customer engagement with data-driven eCommerce growth strategies.

科技產業

Driving innovation and scaling technology brands with strategic marketing and digital transformation solutions.

房地產與飯店產業

Elevating real estate and hospitality brands with tailored strategies to increase visibility, bookings, and client engagement.

常見問題

How does Salesforce Service Cloud improve customer support?

Salesforce automates case routing, Al-powered chatbots, and omnichannel support, reducing response times and improving customer satisfaction.

How can Salesforce Sales Cloud help my sales team close more deals?

By automating lead management, tracking interactions, and providing Al-driven insights, Salesforce helps sales teams prioritize high-value leads and close deals faster.

What integrations can be added to Salesforce Sales & Service Cloud?

Salesforce integrates seamlessly with Slack, Outlook, Linkedin Sales Navigator, marketing automation tools, and ERP systems to enhance collaboration and productivity.

How do you tailor Salesforce to fit our business needs?

We customize workflows, dashboards, automation, and reporting to align with your sales and service processes, ensuring seamless adoption and efficiency.

What industries do you specialize in for Salesforce implementations?

We've helped professional services, technology, real estate, and eCommerce businesses streamline operations and maximize their Salesforce investment.

行動有策略，領先有影響力。在充滿雜訊的世界裡，脫穎而出並保持領先地位。

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