Weeks 1 to 3. Discovery and functional design. Our Salesforce consulting lead interviews sales, service, and operations leaders, maps the current revenue motion, audits your existing Salesforce environment or legacy CRM, and writes a functional design your business signs off.
Weeks 4 to 6. Salesforce data model and security foundation. We design custom objects, relationships, sharing model, and security architecture for Sales Cloud, Service Cloud, Experience Cloud, or Financial Services Cloud. Data migration from your legacy CRM gets scoped and tested against real records.
Weeks 6 to 12. Salesforce implementation, integration, and user acceptance testing. Apex, Flow, Lightning components, MuleSoft or custom integration to your ERP, billing, and marketing automation, plus selected AppExchange solutions. End-user customers test against acceptance criteria each sprint and the feedback shapes the next sprint.
Month 4 onward. Go-live, adoption support, managed services, and continuous optimization. Salesforce administrator support, release management against three Salesforce releases a year, and Einstein and Agentforce expansion as your business needs them.