Develop around your brand's purpose.

Development
  1. S → 01
    Web Development
  2. S → 02
    Ecommerce
  3. S → 03
    Dynamics 365
  4. S → 04
    Salesforce

Book a Complimentary
Twelverays Discovery

Let us help you with your strategy, 1-on-1.
Submit RFP

S → 01

Web Development

Through connection and clarity, we create digital experiences that are easy to understand and impossible to ignore. We harness the power of intuition and insight to craft memorable brand experiences that transform perception, strengthen bonds, and drive change.

Today’s consumers look to brands for inspiration and guidance. This is why we help brands meet customers where they are by delivering the right experience at the right moment. We combine storytelling and utility to help people understand our partners’ brands and their unique points of view.

Our engagement model is iterative and collaborative, not just bringing you along but working together to create work that delivers results. We think about long-term opportunities while helping you solve the immediate needs of today. From KPI definition and experience vision to rapid design, prototyping, and deployment, we’ve built our agency to be a true partner for our clients and we’d love to work with you to create what’s next.

A Website Makes It Real
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Responsive Multi-Device Support1/5
Responsive Web Design is a combination of fluid grids and images with media queries to change layout based on the size of a device viewport. It uses feature detection (mostly on the client) to determine available screen capabilities and adapt accordingly.
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Timeless Design2/5
Timeless design specifically can be defined as an interior design that will never go out of style, it has a staying power and it is created not to be temporary. A timeless design, in fact, will last for years and can be brought up to date with changes in accessories and accents.
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Search Engine Find-ability3/5
The ease with which information on a website may be found, both from outside the website (through search engines and the like) and by users already on the website, is referred to as find-ability. We make sure your website will always be found by Google.
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Page Peformance Optimization4/5
The speed with which the material on your page loads is referred to as page performance. We make sure your page's performance is always optimized.
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Modular and Scalable5/5
In modular web design the focus of effort of working at your website shifts away from agonizing over a handful of individual pages and towards a smart system of reusable design patterns, interchangeable components, and well-planned system logic.

S 03

Dynamics 365 Implementation

Looking to harness the power of Microsoft Dynamics 365 for your business?  Our expert CRM consultants specialize in Dynamics 365 implementation and customization, transforming how you manage sales, marketing, customer service, and operations.  We'll help you streamline processes, drive customer engagement, and gain the actionable insights needed for data-driven growth.

Unleash your D365 Potential
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Sales1/6

Microsoft's Dynamics 365 Sales module provides a comprehensive toolkit to modernize your sales operations. It goes beyond traditional CRM functionality, equipping your sales teams with cutting-edge AI capabilities to win more deals, faster.

  • Prioritize the Right Leads: Dynamics 365 uses AI to analyze vast amounts of data, identifying the most promising leads for your sales team. This means no more wasted time on dead-ends and a laser-focus on closing high-value deals.
  • Personalize Customer Experiences: In today's market, customers demand personalized attention. Dynamics 365 helps your team understand each client's needs to deliver tailored solutions and build strong relationships.
  • Make Smarter Forecasts: AI-powered forecasting in Dynamics 365 empowers you with accurate predictions of future sales. This enables better decision-making about resource allocation and overall business strategy.
  • Win More Deals: Dynamics 365 delivers insights and recommendations throughout the sales process. Your team will know the optimal time to follow up, be alerted to potential roadblocks, and receive guidance on winning strategies.
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Customer Service2/52/6

Customer satisfaction is the lifeblood of any successful business. Dynamics 365 elevates your customer service operations with intelligent solutions that create effortless customer experiences and empower your support team.

  • Empower Customers to Help Themselves: Intuitive knowledge bases and AI-powered virtual agents give customers 24/7 access to answers. This drastically reduces the volume of calls and inquiries your team handles, freeing them up for high-value problem-solving.
  • Boost Agent Efficiency: Dynamics 365 arms your agents with AI tools that suggest solutions, streamline processes, and automate routine tasks. They'll resolve issues faster and handle a higher volume of cases.
  • Meet Customers on Their Terms: Offer seamless support across phone, email, chat, social media, and self-service options. This provides customers with choice and a consistently excellent experience.
  • Proactive, Personalized Service: AI analyzes customer interactions to understand sentiment and predict potential issues. Your team can address concerns before they escalate, building trust and loyalty.
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Human Resources3/6

In today's dynamic business landscape, your people are your greatest asset. Microsoft Dynamics 365 for Human Resources provides a comprehensive solution to empower your HR team and drive organizational success.

  • Find the Right People, Faster: AI simplifies the hiring process, matching ideal candidates to your open roles and helping you make informed decisions.
  • Invest in Your Employees: Develop a skilled and adaptable workforce with personalized learning plans and AI-suggested growth opportunities.
  • Prioritize Employee Experience: Understand employee needs and sentiment in real-time. Proactively address concerns before they become problems, fostering a positive work environment.
  • Maximize HR Efficiency: Automate administrative tasks, centralize employee data, and ensure compliance for a streamlined, effective HR department.
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Field Service4/6

Field service is often the face of your company for customers. Dynamics 365 Field Service equips you to deliver outstanding experiences, operate efficiently, and unlock new revenue streams.

  • Get the Right Tech to the Right Place: Intelligently schedule and dispatch technicians based on skills, location, and availability.
  • Empower Technicians for Success: Provide on-the-go access to customer history, manuals, and even remote expert help with mixed reality for complex repairs.
  • Prevent Problems Before They Happen: Connect IoT devices to identify potential equipment failures and schedule proactive maintenance.
  • Delight Customers: Offer online self-scheduling, proactive communication, and rapid issue resolution.
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Marketing5/6

In today's crowded marketplace, delivering personalized, impactful marketing is essential.  Dynamics 365 Marketing gives you the tools to build lasting customer relationships and drive tangible business growth.

  • Know Your Customers: Build rich customer profiles and segment audiences for targeted, relevant messaging that delivers results.
  • Automate for Impact: Design multi-channel campaigns with ease. AI helps you deliver the right content at the right time, at scale.
  • Measure What Matters: Get deep insights into every campaign's performance. Optimize your strategy in real-time for maximum impact.
  • Strengthen Sales Collaboration: Seamlessly connect with sales teams to ensure top-quality leads and a smooth customer handoff process.
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Finance/Business Central (ERP)6/6

In a rapidly changing business environment, having a strong financial foundation is critical. Dynamics 365 Finance (and/or Business Central) empowers your finance team with the tools they need to drive efficiency, ensure compliance and make strategic decisions that fuel growth.

  • Real-time Financial Visibility: Get a comprehensive view of financial performance across the organization with role-tailored dashboards and real-time data.
  • Data-Driven Decision Making: Predictive analytics and AI-powered insights support informed decisions around budgeting, forecasting, and resource allocation.
  • Streamlined Operations: Automate accounting processes, reduce errors, and improve efficiency across accounts payable, receivable, and general ledger tasks.
  • Enhanced Compliance: Built-in controls and audit trails help ensure adherence to financial regulations and reduce the risk of financial irregularities.
  • Scalability and Adaptability: A flexible platform that can grow with your business, support global operations, and integrate with other key systems.

S → 04

Salesforce Implementation

Salesforce is a highly customizable and scalable platform designed to adapt to evolving business needs. Its core CRM functionality, along with specialized industry clouds and the vast AppExchange marketplace, provide tailored solutions for organizations of all sizes and industries, streamlining processes and driving efficiency throughout the entire customer lifecycle.

Never Forget a Name With Salesforce
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Sales Cloud1/6

Streamline Sales Processes, Drive Results, and Build Stronger Customer Relationships

  • Lead Prioritization: AI-powered lead scoring helps sales teams focus on the most promising prospects, reducing wasted time and maximizing conversion rates.
  • Pipeline Visibility: Track deals in real-time, enabling accurate sales forecasting, better resource allocation, and proactive bottleneck resolution.
  • Personalized Engagement: A 360-degree customer view empowers teams to deliver tailored interactions, fostering stronger relationships and increasing deal sizes.
  • Sales Team Collaboration: Seamless information sharing streamlines the sales cycle, reduces handoff errors, and creates a customer-centric approach.
  • Data-Driven Insights: Actionable analytics optimize sales performance, uncover strategic growth opportunities, and improve the reliability of decision-making.
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Service Cloud2/6

Deliver Exceptional Customer Experiences and Drive Lasting Loyalty

  • Omnichannel Support: Meet customers where they are (email, phone, social, etc.). Centralized customer data ensures a seamless experience regardless of the contact method.
  • Efficient Case Management: Automate case routing and provide agents with suggested solutions, enabling faster resolution and reducing customer wait times.
  • Self-Service Empowerment: Create a knowledge base for customers to find answers 24/7, reducing volume on support channels and increasing customer satisfaction.
  • Proactive Service: AI-powered insights help identify potential issues before they escalate, mitigating problems and enhancing the customer experience.
  • Performance Analytics: Data-driven reports identify trends in customer service needs, empowering you to optimize processes, improve training, and make strategic resource decisions.
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Marketing Cloud3/6

Fuel Personalized Engagement, Drive Measurable Growth, and Maximize ROI

  • Customer Journey Orchestration: Visually map multi-channel journeys, tailoring content and offers at each stage. This drives higher engagement and conversions.
  • AI-Powered Personalization: Hyper-personalize emails, web experiences, and ads based on customer behavior and preferences, improving response rates.
  • Precision Targeting: Segment audiences with dynamic criteria and leverage AI for look-alike modeling to find new, high-potential customers.
  • Cross-Channel Execution: Deliver a consistent brand experience across email, social media, SMS, and more, ensuring campaign cohesiveness.
  • Measurable ROI: In-depth analytics track campaign performance, conversion rates, and marketing attribution. This lets you optimize spend and demonstrate impact.
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Customer 3605/6

A Unified View of Your Customer for Exceptional Experiences

  • Centralized Customer Data: Customer 360 eliminates disconnected systems. It gathers customer information from sales, marketing, service, commerce, and other sources into a unified profile.
  • Deep Customer Understanding: A complete picture of customer interactions, preferences, and history across every touchpoint fuels deeper insights and stronger relationships.
  • Seamless Cross-Team Collaboration: All departments share the same real-time customer data. This eliminates handoff friction, speeds up response times, and builds a customer-centric organization.
  • Hyper-Personalized Experiences: Leverage a holistic customer view to deliver tailored recommendations, offers, and content at the right moment within their journey.
  • Privacy and Trust: Built on the secure Salesforce platform, Customer 360 ensures data is always protected and used responsibly, in line with compliance regulations.
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Einstein (AI)4/6

Work smarter with artificial intelligence that’s built right into Salesforce.

  • Predictive Insights: Einstein analyzes your customer data to uncover hidden patterns, predict future outcomes, and identify new opportunities. This empowers you across sales, service, and marketing efforts.
  • Intelligent Automation: Automate repetitive tasks and streamline workflows, freeing up your teams to focus on strategic initiatives and building stronger customer relationships.
  • Personalized Experiences at Scale: Deliver tailored interactions based on individual customer preferences and behaviors. This drives engagement, satisfaction, and loyalty.
  • Actionable Recommendations: Einstein provides insights and suggestions on next best actions, optimizing sales strategies, improving service case resolution, and enhancing marketing campaigns.
  • Measurable Impact: Track the ROI of Einstein's AI capabilities, demonstrating their value and justifying further investment in AI-powered solutions.
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Collaboration6/6

Find the right information and people in one place. By leveraging Salesforce, have your team be able to collaborate anywhere within the right feed.

  • Collaborate anywhere.
  • Accelerate productivity.
  • Files Sync and Share.
  • Find the right information and people.
  • Do everything in the feed. Single centralized place to access data.

Book a Discovery Call

Let us help you with your strategy, 1-on-1.

Request for Proposal

How can we help your business?
Submit RFP